Frequently Asked Questions

1. What products do you offer?

We specialize in high-quality outboard motors and related marine accessories. Our products include 2-stroke and 4-stroke outboard engines, propellers, maintenance kits, and spare parts.

2. How can I place an order?

Orders can be placed directly through our website. Simply browse our products, select the items you want, add them to your cart, and follow the checkout instructions. We accept multiple payment methods including credit/debit cards and PayPal.

3. Do you ship internationally?

We currently sell products in the United States. Now we do not offer worldwide shipping.

4. What is your return policy?

We accept returns for eligible products within 30 days of purchase. Items must be unused and in their original packaging. Please contact our support team to initiate a return or exchange.

5. Do your products come with a warranty?

Yes. All Falcon Outboards motors come with a  36-month manufacturer’s warranty covering defects in materials or workmanship. Warranty terms may vary depending on the product, so please check the product page for specific details.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and instructions to track your package online.

7. Can I get technical support or maintenance help?

Absolutely. Our support team is available to answer questions about installation, maintenance, and troubleshooting. You can contact us via email at info@falconoutboards.com or use the contact form on our website.

8. How do I choose the right outboard motor for my boat?

Choosing the right motor depends on your boat’s size, weight, and intended use. Please check our Motor Guide page or contact our support team for personalized recommendations.

9. Are your products new or refurbished?

All products listed on FalconOutboards.com are brand new and authentic. We do not sell refurbished or counterfeit items.

10. Do you offer bulk or commercial orders?

Yes! For bulk orders or commercial partnerships, please contact our sales team directly at info@falconoutboards.com. We can provide special pricing and shipping arrangements.

11. How do I stay updated on new products or promotions?

You can subscribe to our newsletter at the bottom of our website or follow us on our social media channels for updates, product launches, and exclusive promotions.