Terms of Service
Welcome to Falcon Outboards. By accessing or using our website https://falconoutboards.com/, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you should not use our website or services.
1. Company Information
Falcon Outboards
Address: 7851 Crary Station Rd, Semmes, AL 36575, United States
Phone: +1 251-247-6212
Email: info@falconoutboards.com
Support Hours: Monday – Friday, 08:00 AM to 6:00 PM (CST)
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.
3. Products & Services
We provide marine engines, parts, and related accessories for online purchase. All product descriptions, pricing, and availability are subject to change at any time without notice.
4. Order Processing & Cut-Off Times
- Orders placed before 2:00 PM CST will be processed the same business day.
- Orders placed after the cut-off time will be processed the next business day.
5. Handling & Transit Times
- Handling time: 1–3 business days
- Transit time: 1–4 business days, depending on the shipping carrier and destination.
6. Shipping Charges
We currently offer free shipping on all orders.
7. Returns & Refunds
We want you to be satisfied with your purchase. Please review our policy:
- Return Window: 30 days from the date of delivery.
- Refund Processing: Within 5 business days of receiving the returned item.
- Items must be unused, in original condition, and include all packaging.
- Customer is responsible for return shipping unless the item is defective or incorrect.
8. Payment Terms
We accept payment via secure online methods displayed at checkout. By providing payment details, you represent and warrant that you are authorized to use the payment method.
9. Limitation of Liability
Falcon Outboards is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability shall not exceed the purchase price of the product in question.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Falcon Outboards and may not be copied, reproduced, or used without our prior written consent.
11. User Responsibilities
You agree not to misuse the website, including but not limited to:
- Attempting unauthorized access to the site or servers.
- Uploading harmful code, malware, or viruses.
- Using the site for unlawful purposes.
12. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.
13. Changes to Terms
Falcon Outboards reserves the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Alabama, United States.
15. Contact Information
Contact Information:
Phone: +1 251-247-6212
Email: info@falconoutboards.com
Address: 7851 Crary Station Rd, SEMMES, AL 36575, United States
Support Hours:
Monday to Friday: 08:00 AM to 6:00 PM
